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Give subscribers a self-service portal to manage everything

A complete subscription hub inside WooCommerce My Account — customers manage their own plans without ever opening a support ticket.

  • Free + Pro
  • Self-service My Account
  • Plan switch, skip & pause
  • Fewer support tickets

The customer portal puts subscribers in control. From My Account they can view every subscription and its history, switch plans with a proration preview, skip a renewal, pause, cancel with an undo option, reactivate, and — with Pro — update payment methods, shipping, store credit, and entitlements. Self-service means fewer tickets and happier customers.

  • 24/7Self-service
  • 9Detail rows
  • FreeCore portal
  • 0Support tickets needed
Capabilities

Everything this module gives you

What you get with Customer Portal in ArraySubs.

My Subscriptions list & detail

A paginated list and a 9-row detail view with related orders, refunds, and a notes timeline.

Plan switching

Upgrade, downgrade, or crossgrade with a proration preview before confirming.

Skip & pause

Skip upcoming renewals or pause temporarily, with undo and modify controls.

Cancel & reactivate

Cancel immediately or at period end (with retention offers) and reactivate anytime.

Payment & shipping (Pro)

Update the card on file, toggle auto-renew, and change shipping before the cutoff.

My Features & Store Credit (Pro)

See entitlements and store-credit balance, history, and top-ups.

FAQ

Customer Portal questions, answered

Yes, with Pro. The portal runs a gateway-specific flow — an in-page Stripe Elements form, or a secure re-authorization redirect for PayPal and Paddle.

The next payment date moves forward by the number of skipped cycles. They can undo the skip or change the skip count anytime before it takes effect.

Significantly — customers handle plan changes, skips, pauses, cancellations, and reactivations themselves, around the clock, without contacting you.
Early launch offer

Get ArraySubs Pro — free for 4 months

Start on the free-forever core today, and unlock every Pro feature free while early launch is open.

Limited time · no credit card required