Automated billing, smart renewals, and flexible refunds

A renewal engine that recovers failed payments with a two-phase grace period, lets customers skip and pause, and refunds fairly with proration.

Free + Pro
Two-phase grace period
Skip & pause renewals
Prorated refunds

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The billing engine generates renewal invoices six hours before they're due, routes them to manual or automatic payment, and protects revenue with a two-phase grace period that keeps access active while it recovers a failed charge. Customers can skip or pause, and you can refund prorated, full, or partial amounts.

6 hrsInvoice lead time
2-phaseGrace period
3Refund types
30 daysMax pause

Capabilities

Everything this module gives you

What you get with Billing, Renewals & Refunds in ArraySubs.

Renewal engine

Background jobs generate invoices 6 hours early, process trial conversions, and catch overdue renewals.

Two-phase grace period

Missed payments stay Active (default 3 days), then On-Hold (default 7 days) before cancelling — paying anytime restores access.

Skip & pause

Customers skip up to 3 cycles or pause up to 30 days (with cooldowns) instead of cancelling.

Prorated refunds

Refund prorated by daily rate, full order, or partial — with a live preview before you confirm.

Trial management

Per-product trial days, sign-up fees during trial, and one-trial-per-customer enforcement.

Renewal sync

Align renewals to a monthly, weekly, or yearly schedule for predictable cash flow.

FAQ

Billing, Renewals & Refunds questions, answered

The subscription stays Active for a grace window (default 3 days) with full access, then moves to On-Hold (default 7 days) before cancelling. Paying at any point during grace restores it to Active.

Daily rate = recurring amount divided by the days in the billing period; the refund equals the daily rate multiplied by the remaining days in the current period.

Yes. They can pause for up to 30 days (with a maximum number of pauses and a cooldown) and auto-resume, or skip up to three upcoming renewals.

Explore more

Related features

Modules that pair well with this one.

Free + Pro

Subscriptions

Turn any product into a simple or variable subscription — flexible cycles, trials, sign-up fees, and plan switching with proration.

Free + Pro

Payment Gateways

Manual renewals with any WooCommerce gateway free; automatic Stripe, PayPal, and Paddle billing in Pro.

Pro

Store Credit

A virtual wallet with eight credit sources, auto-apply to renewals, expiration, top-ups, and four emails.

Built for

Use cases this powers

Business models that rely on this module.

Subscription Boxes

Recurring physical-product deliveries — flexible cycles, skip & pause, batch shipping, and churn-saving offers.

Service Businesses

Bill retainers, maintenance, and support plans — tiered plans, pause & skip, automatic billing, and retention.

Early launch offer

Get ArraySubs Pro — free for 4 months

Start on the free-forever core today, and unlock every Pro feature free while early launch is open.