Issue a prorated refund

Refund fairly — return only the unused days of the current cycle, calculated by daily rate, with the option to cancel after.

Unused-days refund
Auto-calculated
Optional cancel-after

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FreeAdmin & operations

When a customer leaves mid-cycle, a prorated refund returns only the unused portion. ArraySubs computes it as (recurring amount ÷ days in cycle) × unused days, from the subscription detail page, and by default cancels after refunding (toggleable). A preview shows the math before you commit. This recipe issues one.

What you get

Refund only the unused days of the current cycle.
Amount calculated automatically by daily rate.
Choose whether to cancel the subscription after.
Preview the exact amount before processing.

Copy these settings

The exact configuration

Enter these values and you have the setup live. Every field maps to a real ArraySubs setting.

Setting	Value
Allow Prorated RefundsSettings → Refunds	Enabled (default)
Prorated RefundSubscription detail	Button on the subscription detail page
FormulaBehaviour	(Recurring ÷ days in cycle) × unused days (Month = 30)
Cancel after refundProrated Refund options	Default Yes (can disable)
Minimum Refund AmountSettings → Refunds	0 (refunds below this aren’t processed)

Best for

When to use this setup

Fair mid-cycle cancellations

Goodwill partial refunds

Service-credit-style adjustments

Set up

Set it up in 3 steps

A step-by-step guide drawn from the ArraySubs user manual. Open the linked page for the full walkthrough and screenshots.

Confirm prorated refunds are enabled
In ArraySubs → Settings → Refunds, ensure Allow Prorated Refunds is enabled.
Refund Management
Open the subscription and preview
On the subscription detail page, click Prorated Refund; the preview shows unused days, daily rate, and the calculated amount.
Refund Management
Process (and choose cancel-after)
Add an optional reason and process. Leave cancel-after on to end the subscription, or turn it off to keep it active.
Refund Management

From the manual

This recipe is built from these ArraySubs user-manual guides:

Refund Management

Good to know

Notes & edge cases

Months use a 30-day approximation in the proration math.

If the calculated amount is below Minimum Refund Amount, it won’t be processed.

Refunds are admin-only; customers can cancel but not self-refund.

Built with

Modules behind this recipe

The ArraySubs modules this setup relies on.

Free + Pro

Retention Flow Builder

Build a multi-step cancellation flow with reason capture, targeted save offers, and final confirmation.

Free + Pro

Manage Subscriptions

The central admin hub for viewing, creating, editing, exporting, and managing every subscription record.

Pro

Store Credit

A Pro wallet system for credit balances, purchase products, credit history, expirations, emails, and refund-to-credit.

More recipes

Related setups to explore

Other configurations you can build with the same modules.

Free

Refund-on-cancellation policy

Decide what a full refund does to the subscription — cancel now, cancel at period end, or leave it untouched.

Pro

Refund to store credit

Issue refunds as spendable store credit instead of cash back through the gateway — keep the revenue in-store.

Free

Cancel, hold, resume & expire

Drive a subscription through its lifecycle from admin — cancel (now or end-of-period), undo, put on hold, reactivate.

FAQ

Questions, answered

Recurring amount ÷ days in the billing cycle × unused days. For example $30/month cancelled 10 days in refunds $20 (20 unused days × $1/day).

By default yes (cancel-after is on), but you can disable it to refund without cancelling.

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