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Audit store-credit history

See where every credit came from and went — a global, filterable log of credits and debits across all customers.

  • All customers
  • Filter by source & type
  • Per-transaction detail
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ProAdmin & operations

When balances need explaining or auditing, the global Credit History log (Pro) lists every transaction across all customers — ID, date, customer, description, and amount (green credits, red debits). Filter by source (Plan Downgrade, Refund, Admin Adjustment, Promotional, Credit Purchase, Applied to Renewal, Applied to Order, Expired) and by type (credit/debit). This recipe audits credit activity.

What you get
  • Review all credit transactions in one place.
  • Filter by source and type (filters combine).
  • Trace each credit to its origin and subscription.
  • Explain any balance with a full audit trail.
Copy these settings

The exact configuration

Enter these values and you have the setup live. Every field maps to a real ArraySubs setting.

SettingValue
WhereAdmin (Pro)ArraySubs → Store Credit → Credit History
ColumnsCredit HistoryID · Date · Customer · Description · Amount · Actions
Filter by SourceCredit HistoryDowngrade · Refund · Admin · Promotional · Purchase · Renewal · Order · Expired
Filter by TypeCredit HistoryCredit (added) · Debit (deducted)
Best for

When to use this setup

Finance reconciliation and audits
Investigating a disputed balance
Understanding credit sources at a glance
Set up

Set it up in 3 steps

A step-by-step guide drawn from the ArraySubs user manual. Open the linked page for the full walkthrough and screenshots.

  1. Open Credit History

    Go to ArraySubs → Store Credit → Credit History (Pro).

    Credit History

  2. Filter to what you need

    Combine the Source and Type filters (e.g. Refund + Credit Added) to isolate transactions; the count updates and pagination resets.

    Credit History

  3. Trace a transaction

    Use the Description’s ‘Subscription: #ID’ link to jump to the related subscription where applicable.

    Credit History
From the manual

This recipe is built from these ArraySubs user-manual guides:

Good to know

Notes & edge cases

Deleting a log entry only removes the record — it does not reverse the credit or change any balance.
There’s no built-in export; pull history via the REST API if you need a file.
For one customer’s history, use Manage Credits and search — this page has no per-customer filter.
Built with

Modules behind this recipe

The ArraySubs modules this setup relies on.

Pro

Store Credit

A Pro wallet system for credit balances, purchase products, credit history, expirations, emails, and refund-to-credit.

Free + Pro

Manage Subscriptions

The central admin hub for viewing, creating, editing, exporting, and managing every subscription record.

More recipes

Related setups to explore

Other configurations you can build with the same modules.

Pro

Adjust a customer’s store credit

Add or deduct a customer’s store-credit balance by hand from the admin, with a reason for the audit trail.

Pro

Refund to store credit

Issue refunds as spendable store credit instead of cash back through the gateway — keep the revenue in-store.

Free

Export subscriptions (CSV/JSON)

Export your subscriptions to CSV (filtered by status) or JSON for reporting, migration, or your CRM.

FAQ

Questions, answered

Plan Downgrade, Refund, Admin Adjustment, Promotional, Credit Purchase, Applied to Renewal, Applied to Order, and Expired — combined with a credit/debit type filter.

No. Deletion removes only the log record; it never reverses the transaction or changes the customer’s balance.
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Start on the free-forever core today, then choose a paid Pro plan when you need the advanced Pro feature set.

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