Crossgrade between similar plans
Some switches aren’t up or down — they’re sideways. Let customers swap between plans of similar value with no proration math.
- Lateral plan swaps
- No proration by default
- Auto-detected by price
A crossgrade is a lateral switch between plans of similar value — swapping a Coffee box for a Tea box, or Plan A for Plan B at the same price. ArraySubs detects a crossgrade when the two plans’ normalized daily rates are within 5% of each other, and applies no proration or credit by default. You list the swap targets on Linked Products. This recipe enables sideways switching.
- Customers swap sideways between similar plans.
- No proration or credit is applied by default.
- Crossgrade is auto-detected when prices are within 5%.
- An optional flat crossgrade fee can be added.
The exact configuration
Enter these values and you have the setup live. Every field maps to a real ArraySubs setting.
| Setting | Value |
|---|---|
| Crossgrade toProduct → Linked Products | Target similar-priced product(s) |
| Allow crossgradesSettings → Plan Switching | On |
| Direction detectionAutomatic | Daily rates within ±5% = crossgrade |
| Crossgrade feeSettings → Plan Switching | $0 (optional flat fee) |
When to use this setup
Set it up in 3 steps
A step-by-step guide drawn from the ArraySubs user manual. Open the linked page for the full walkthrough and screenshots.
Add crossgrade targets
On the product’s Linked Products tab, add the similar-value product(s) to ‘Crossgrade to.’
Plan Switching & RelationshipsAllow crossgrades globally
In Settings → Plan Switching, ensure Allow crossgrades is on.
Plan Switching & RelationshipsOptionally add a swap fee
Set a Crossgrade fee if you want a small flat charge per sideways switch; leave at $0 for free swaps.
Plan Switching & Relationships
This recipe is built from these ArraySubs user-manual guides:
Notes & edge cases
Modules behind this recipe
The ArraySubs modules this setup relies on.
Subscription Products
Create and manage simple or variable subscription products with trials, signup fees, plan logic, and lifecycle behavior.
Customer Portal
Subscriber self-service inside WooCommerce My Account for viewing, cancelling, pausing, switching, and paying subscriptions.
Related setups to explore
Other configurations you can build with the same modules.
Upgrade paths between tiers
Let customers move up to a higher plan with the price difference prorated automatically — Basic → Pro → Enterprise.
Downgrade with prorated credit
Let customers drop to a cheaper plan and bank the unused balance as store credit instead of losing them.
Let customers switch in the portal
Turn on self-service plan switching so customers upgrade, downgrade, or crossgrade themselves — no support ticket.
Questions, answered
Unlock the complete Pro stack
Start on the free-forever core today, then choose a paid Pro plan when you need the advanced Pro feature set.
No credit card required · Annual and lifetime options available