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Long seasonal pause offer

For seasonal usage, a long pause beats a cancellation — let customers park up to 90 days and auto-resume for the next season.

  • Up to 90-day pause
  • Auto-resumes
  • Built for seasonal use
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FreeRetention & coupons

Seasonal products — summer boxes, winter gear, holiday services — face predictable off-season churn. Instead of losing those customers, offer a long pause of up to 90 days at cancellation so they park the subscription and it auto-resumes for the next season. This recipe maxes out the pause offer’s duration for seasonal retention.

What you get
  • Off-season cancellers park for up to 90 days instead of leaving.
  • No billing or shipping during the pause.
  • Auto-resumes to Active for the next season.
  • Seasonal churn converted into a pause.
Copy these settings

The exact configuration

Enter these values and you have the setup live. Every field maps to a real ArraySubs setting.

SettingValue
Enable Retention OffersRetention Flow pageOn
Enable Pause OfferRetention Flow → Pause OfferOn
Maximum Pause DurationPause Offer90 days (the maximum)
Show for these reasonsPause OfferJust need a temporary break · Not using it enough
Best for

When to use this setup

Seasonal boxes and gear
Holiday and weather-dependent services
Any product with a predictable off-season
Set up

Set it up in 3 steps

A step-by-step guide drawn from the ArraySubs user manual. Open the linked page for the full walkthrough and screenshots.

  1. Enable the pause offer

    On the Retention Flow page, enable Retention Offers, then Enable Pause Offer.

    Retention Offers

  2. Set the maximum duration

    Set Maximum Pause Duration to 90 days — the top of the 7–90 range — for a full-season pause.

    Retention Offers

  3. Target break reasons

    Select ‘Just need a temporary break’ and ‘Not using it enough’ so seasonal cancellers see it.

    Retention Offers
From the manual

This recipe is built from these ArraySubs user-manual guides:

Good to know

Notes & edge cases

90 days is the maximum a single retention pause allows.
During the pause the subscription is On-Hold; the next payment date shifts forward by the pause length.
For repeat seasonal pausing, combine with the self-service Skip & Pause settings.
Built with

Modules behind this recipe

The ArraySubs modules this setup relies on.

Free + Pro

Retention Flow Builder

Build a multi-step cancellation flow with reason capture, targeted save offers, and final confirmation.

Free + Pro

Customer Portal

Subscriber self-service inside WooCommerce My Account for viewing, cancelling, pausing, switching, and paying subscriptions.

Free + Pro

Billing and Renewals

How ArraySubs creates, schedules, communicates, and collects recurring payments from first invoice to final renewal.

More recipes

Related setups to explore

Other configurations you can build with the same modules.

Free

‘Need a break’ → pause offer

Offer a temporary pause instead of cancellation when a customer just needs time off — auto-resumes after the set duration.

Free

Customer skip & pause

Let subscribers skip the next renewal or pause for a while instead of cancelling — ideal for boxes and seasonal use.

Free

‘Too expensive’ → discount

Catch price-sensitive cancellers with an automatic discount on their next few renewals — e.g. 20% off for 3 cycles.

FAQ

Questions, answered

Not via the retention pause offer — 90 days is the cap. For longer parking, use admin controls or an indefinite self-service pause.

No. The subscription is On-Hold for the pause duration — no invoices, no shipping — and resumes automatically afterward.
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