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Stay on top with admin emails

Know the moment it matters — get notified of new subscriptions, failed payments, and cancellations, sent where you want.

  • New sub / failed / cancelled
  • Custom recipient
  • Per-email toggles
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As the operator you want to know about key events. ArraySubs sends admin notification emails for new subscriptions, failed payments, cancellations, and pending cancellations, to the site admin or a custom recipient, with quick toggles for the main ones. This recipe configures admin alerts.

What you get
  • Get alerted on new subscriptions and cancellations.
  • Know immediately when a payment fails.
  • Route alerts to a custom recipient (e.g. a shared inbox).
  • Toggle each main admin email on or off.
Copy these settings

The exact configuration

Enter these values and you have the setup live. Every field maps to a real ArraySubs setting.

SettingValue
Admin emailsWooCommerce → Emails ([ArraySubs])New Subscription · Payment Failed · Cancelled · Pending Cancellation
RecipientSettings → Emails (admin_email)Custom admin email (overrides site admin)
Quick togglesArraySubs email settingsAdmin New Subscription / Cancelled / Payment Failed
NoteBehaviourNo admin email for reactivations
Best for

When to use this setup

Operators tracking signups and churn
Finance watching failed payments
Routing alerts to a team inbox
Set up

Set it up in 2 steps

A step-by-step guide drawn from the ArraySubs user manual. Open the linked page for the full walkthrough and screenshots.

  1. Set the recipient

    In the ArraySubs email settings, set a custom admin email (or leave blank to use the WordPress site admin address).

    Admin Emails

  2. Toggle the alerts you want

    Enable Admin New Subscription, Admin Subscription Cancelled, and Admin Payment Failed; manage the pending-cancellation admin email in WooCommerce → Emails.

    Admin Emails
From the manual

This recipe is built from these ArraySubs user-manual guides:

Good to know

Notes & edge cases

Quick toggles cover New Subscription, Cancelled, and Payment Failed; the pending-cancellation admin email is managed only in WooCommerce → Emails.
There is no admin email for reactivations.
Each admin email links straight to the subscription in the ArraySubs admin.
Built with

Modules behind this recipe

The ArraySubs modules this setup relies on.

Free + Pro

Emails

Automated customer and admin emails for subscription signup, renewals, payments, cancellations, trials, and Pro events.

Free + Pro

Manage Subscriptions

The central admin hub for viewing, creating, editing, exporting, and managing every subscription record.

More recipes

Related setups to explore

Other configurations you can build with the same modules.

Free + Pro

Customize lifecycle emails

Edit the subject, heading, and content of every subscription email, with placeholders and theme template overrides.

Free

Renewal reminder timing

Set how many days before a renewal members get a heads-up email — reducing surprise charges and disputes.

Free + Pro

Brand your membership emails

Apply your logo, colors, and footer to every subscription email through WooCommerce’s email branding.

FAQ

Questions, answered

Yes. Set a custom admin email in the ArraySubs email settings, or edit the Recipient(s) field on each admin email in WooCommerce → Emails (comma-separated).

No. There’s no admin reactivation email — admin alerts cover new subscriptions, failed payments, cancellations, and pending cancellations.
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