Enable Store Credit
Turn on the Pro Store Credit module and configure wallet behavior.
Keep more revenue with store credit workflows
Turn refunds, downgrades, promotions, and prepaid purchases into spendable customer credit for renewals and new orders.
- Pro Store Credit wallet
- Refund to credit
- Bonus-percentage top-ups
No credit card required
Store credit is a revenue-retention workflow, not just a balance field. ArraySubs Pro lets merchants refund to credit, sell credit purchase products with an optional bonus percentage, manage customer balances, track credit history, send credit lifecycle emails, and show customers their balance in My Account so refunds and promotions stay inside the store. Pair Store Credit with the Retention Flow Builder and Member Discounts to answer cancellations with value instead of cash, and use Retention Analytics to see which credit offers actually save customers.
What you get
- Keep refund value inside the store when appropriate.
- Give customers a clear balance and credit history.
- Sell prepaid credit products with bonus top-ups and no custom development.
- Notify customers before credit expires or changes.
- Pair credit with retention workflows for more flexible saves.
- WalletCustomer balance
- Refundto credit
- +%Purchase bonus
- 4Credit lifecycle emails
Who it's for
Built for Store Credit & Loyalty
If your business looks like one of these, ArraySubs fits.
Subscription stores with refunds
Offer credit instead of cash when customers cancel, downgrade, or need a partial refund.
Loyalty programs
Issue promotional credit and let customers spend it on renewals or new orders.
Prepaid usage businesses
Sell credit packs with bonus percentages that customers consume across subscription purchases.
Support & retention teams
Use credit as a save offer when discounts or pauses aren't the right fit.
How it works
How ArraySubs powers Store Credit & Loyalty
The challenges this business model hits — and how ArraySubs solves each one.
Refunds leave the store forever.
Manage Refunds can refund to Store Credit, keeping value in the customer wallet instead of sending it back through the gateway.
Customers need a simple place to see their balance.
The Customer Portal and Shortcodes show the Store Credit balance and history inside My Account.
Manual credits are hard to audit.
Store Credit management tracks every balance change — source, type, and transaction context — with a full credit history.
Promotional credit expires silently.
Store Credit settings support expiration, and credit lifecycle emails notify customers before and after expiry.
You want to sell prepaid credit.
The credit purchase product creates WooCommerce products for fixed or custom credit amounts, with an optional bonus percentage.
Retention offers need more than discounts.
Pair Store Credit with the Retention Flow Builder and Member Discounts to offer value while preserving cash, tracked by Retention Analytics.
Set up
Launch in 5 steps
From install to a live, billing subscription — no developer required.
Configure credit rules
Set auto-apply, expiration, purchase limits, bonus percentages, and customer-facing settings.
Add credit products
Create fixed or custom-amount credit purchase products in WooCommerce.
Connect refund workflows
Use Manage Refunds to refund to credit from WooCommerce orders when a cash refund isn't required.
Notify customers
Customize Credit Added, Credit Used, Credit Expiring, and Credit Expired emails.
Playbooks
Example setups you can build
Proven configurations to copy as a starting point.
Refund retention
A customer cancels mid-cycle; support refunds the unused period to Store Credit so the value stays available for a future order.
Prepaid top-up wallet
Customers buy credit packs with a bonus percentage and spend the balance on renewals, add-ons, or future purchases.
Win-back credit
A Retention Flow offers credit toward the next renewal instead of a cash discount.
Built with
Features that power this use case
The ArraySubs modules behind it.
Pro
Store Credit
A Pro wallet system for credit balances, purchase products, credit history, expirations, emails, and refund-to-credit.
Free + Pro
Manage Refunds
Issue prorated, full, partial, gateway, manual, or Pro store-credit refunds from subscription and order workflows.
Free + Pro
Retention Flow Builder
Build a multi-step cancellation flow with reason capture, targeted save offers, and final confirmation.
Free
Retention Analytics
Understand cancellation reasons, retention offer performance, churn trends, and retained revenue from WooCommerce Analytics.
Free
Member Discounts
Offer subscriber-only discounts for products, categories, or targeted purchase paths using member access rules.
Free + Pro
Customer Portal
Subscriber self-service inside WooCommerce My Account for viewing, cancelling, pausing, switching, and paying subscriptions.
Pro
Member Insight
Look up any customer, view their subscription and commerce profile, and jump to related support actions. Pro only.
Free + Pro
Emails
Automated customer and admin emails for subscription signup, renewals, payments, cancellations, trials, and Pro events.
FAQ
Store Credit & Loyalty questions, answered
Yes (Pro). Manage Refunds includes a refund-to-credit workflow from WooCommerce order screens, keeping value in the customer wallet.
Yes (Pro). The credit purchase product sells fixed or custom credit amounts, with an optional bonus percentage — buy $100, get $110.
Yes. Store Credit appears in the Customer Portal and via Shortcodes in the My Account experience.
Yes (Pro). Store Credit management lets admins add or deduct credit and review full transaction histories.
Yes. Store Credit settings include expiration controls, and credit lifecycle emails notify customers before and after expiry.
Yes. Pair Store Credit with the Retention Flow Builder to preserve value when customers cancel or downgrade, and measure it with Retention Analytics.
Paid Pro plans
Unlock the complete Pro stack
Start on the free-forever core today, then choose a paid Pro plan when you need the advanced Pro feature set.
No credit card required · Annual and lifetime options available